mnafe@hotmail.com

Profile

• Over 10 years of consultation, sales and training resulting in close relationships with Fortune 1000 companies.
• Extensive experience with enterprise software, product management, software development, troubleshooting, deployment, business analysis and project management for various start-up companies.
• A strong learning aptitude and enjoy the thrill of problem solving while working with others.

Education

MBA -  Athabasca University             

     Specialized in management of Information Technology

Associate Degree - University of Victoria 

     Information Technology Program

BFA - University of Calgary

     Focus on new media, photography and painting

MCSE  Microsoft Certified Systems Engineer

AGDM  Applied Graduate Diploma in Management

June 2002

May 1997

May 1994

Career History

Pointsec (bought by Checkpoint),  Chicago, IL

May 2005 - Present

Director, Technical Channels

·     Created channel offering which brought channel revenue from $0 to $20 million within 1 year.

·     Transitioned direct sales force to work with the channel so that 50% of company revenue was derived from the channel, driving down cost of sales.

·     Manage 5 direct reports and over 60 channel engineers to exceed quota by 200%.

·     Develop and manage the Integrator and Deployment Partner channel with 20 channel engineers providing professional services work.

·     Develop and manage the Strategic Partner Channel including Dell, EDS, CSC, IBM, HP, etc…

·     Develop and manage the Technology Partners for software and hardware integration with products (RSA, Slumberger, etc)

·     Work on all large accounts (over 100 000 seats) to drive sales process through purchase, deployment and ongoing support.

Configuresoft (JMI Inc.)Chicago, IL

June 2003 - April 2005

Sr. Systems Engineer

·     Generated highest new seat revenue, highest customer satisfaction rates, and highest paid maintenance streams of all teams. 

·     Drove direction of SUM (patch product) by facilitating customer and developer interaction. 

·     Extensive administration and support experience with Microsoft in large enterprise environments.

·     Broad technical experience with T-SQL, ASP, ASP.net, DHTML, Visual Basic, ADO, and DCOM.

·     Extensive security analysis including Sarbanes Oxley, FERC, FISMA, GLBA, COBIT, etc.

IM-Age (JMI Inc.), Houston, TX

Sept 2002 - June 2003

Product Manager

·     Responsible for development of market research, competitive research, technical documentation, marketing materials and web presence.  Coordinate media and analyst relations. 

·     Set direction for product and company in conjunction with CEO. 

·     Work closely with developers and support to meet timelines.

Scalable Software, (JMI Inc.), Houston, TX

Sept 2000 - Sept 2002

Sr. Sales Engineer

·     Developed relationships at the C level in Fortune 1000 companies. 

·     Created foundation of market research and analyzed the business environment on many levels.  Determined product direction from customer and sales input.

·     A key sales resource producing the highest seats sold and highest revenue worldwide.

Gapware, MCS, NetIQ (JMI Inc.) Houston, TX – Santa Clara, CA

Jan 2000 – Sept 2000

Sr. Software Consultant

·     Principal technical consultant for NetIQ flagship products covering installation, customization, troubleshooting and support for global installations. 

·     Lead developers and technical team in delivering solutions.

·     Delivered complex solutions in limited time frame, on budget and within scope. 

IBM Global Services,  San Jose, CA

June 1997 – Jan 2000

Business Analyst

·     Consulted on business and technical infrastructure, Active Directory rollout, and enterprise software for IBM.

Technical Trainer

·     Instruct Microsoft products using IBM curriculum, to administrators and users. 

·     Classroom management of 30+ students. 

·     Consistently achieved a 97% approval rating for every class taught. 

·     Redesigned courseware to meet client’s specific objectives.